Announcements

vacancy announcement

1. Deputy Commissioner-General
Location: Head Office
Reports to: Commissioner-General
Supervises: All Staff below his rank in the Authority

A Primary Responsibilities and Accountability
Job Description:
Deputy Commissioner-General will:
1. Assist the Commissioner-General in:
a) the day-to-day administration of the Authority;
b) the administration, organisation and control of other officers and
staff of the Authority; and
c) the management of the funds, property and business of the
Authority.
2. Focus on implementing and monitoring NRA policies and operations;
3. Build and sustain public awareness of NRA activities, partnerships and
achievements by developing and implementing effective programmes aimed at achieving these objectives;
4. Ensure that all Heads of Department conduct their affairs within the provisions of the NRA Act, 2002 and its amendments;
5. In collaboration with other Heads of Department, monitor the Authority’s
revenue targets, revenue generation processes and procedures, revenue collection and reporting systems;
6. Design systems to monitor the application of tariffs and tax assessment
procedures and ensure that the Authority’s management information systems including computerizing tax assessment and revenue collection and reporting are effective, fair and equitable;
7. Ensure that all properties and other resources allocated for his/her use are
Efficiently managed and utilised for the overall benefit of the Authority;
8. Design+s systems to monitor the application of tariffs and tax assessment
procedures and to ensure they effective, fair and equitable;
9. Supervises and ensure that the Authority’s management information systems including computerizing tax assessment, revenue collection and reporting systems and ensure that they are effective and can be relied upon to provide accurate information;
10. Ensures that all properties and other resources allocated for his use are efficiently managed and utilized for the overall benefits of the Authority; and
11. Perform any function that may be assigned to him/her from time to time by the Commissioner-General.
B. Competency Requirement
· Demonstrated ability to work at a high level with Government, the public and private sectors, the donor community and other stakeholders to conceive and deliver revenue targets using plans, programmes and international best practices designed to achieve the purpose.
· Demonstrated high level of leadership and management skills at an executive level with a record of success in major management and/or tax policy or revenue administration reforms leading to the timely delivering of outcomes in a demanding and complex environment characterized by uncertainty.
· Demonstrated high level of understanding of either the technical and business contexts of tax administration in Sierra Leone or other countries.
C. Qualification
· Post graduate degree or equivalent qualification in Economic, Management, Accounting, Law, Taxation or related discipline.
· At least five (5) years of postgraduate/professional experience in the relevant fields
· Broad knowledge and experience in tax and non-tax revenue collection.
· Demonstrable ability to resolve complex tax problems and provide policy advice at the national level.
D. Nationality
Candidates must be a Sierra Leonean
E. Remuneration and Benefits; Attractive
F. Closing Date - 17th August, 2018.
Women are strongly encouraged to apply.
Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street
Freetown
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2. Job Title: DIRECTOR OF INTERNAL AUDIT
Reports to: Chairman, Audit Committee of the Board of Directors
Job Purpose: supervise the Audit Managers and other staff of the Internal Controls and Audit Department
Key Role: Coordinates with the Commissioner-General, the Director of Finance, Senior Management, Divisional and Departmental Management, External Control Auditors and other related Organizations
Principal Responsibilities
· directing an approved comprehensive audit program including performance, financial and compliance audit projects
· providing direction to development of the annual audit plan for approval,
· providing on-going training, coaching and supervision of the internal audit staff
· Maintains organizational and professional ethical standards
· Works independently with extensive latitude for initiative and independent judgment.
Other essential duties include but not limited to the following:
· Directing audit staff in the planning, organizing, directing and monitoring of audit operations, including assisting in hiring, training and evaluating staff; and taking corrective actions to address performance problems
· Directing the identification and evaluation of the organization’s risk areas
· Directing the overall performance of audit procedures, including identifying and defin ing issues, developing criteria, reviewing and analysing evidence, and documenting processes and procedures.
· Directing the audit staff in conducting interviews, reviewing documents, developing and administering surveys, composing summary memos, and preparing working papers.
· Communicating the results of audit and investigating projects via written reports and oral presentations to the Board of Directors through the Board’s Audit Committee.
· Pursuing professional development opportunities, including internal and external train ing and professional association memberships and shares information gained with co-workers.
· Representing Internal Audit at Board meetings and with external organizations
· Performing related work as assigned by the Audit Committee of the Board of Directors.
.Skills/Competencies
- Ability to manage human and financial resources;
- Demonstrated a high degree of professional, administrative competencies;
- Evidence of analytical skills and ability to manage critical issues under pressure;
- High ethical standard and integrity;
- Knowledge and hands-on experience in the use of computer application packages such as Ms. Word, Excel and Access;
- Effective communication skills
- High team spirit
QUALIFICATION
- Certified Internal Auditor
- Masters in Auditing
- Member of the Institute of Internal auditors is desirable
with not less than five (5) years post qualification experience in accounting, auditing and investigation duties in public or private institutions or organizations
Nationality
Candidates must be a Sierra Leonean
Remuneration and Benefits; Attractive
Closing Date-17th August, 2018.
Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street
Freetown
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3. Job Title: Director Human Resources Ref: (DHR1)
Grade Level: Management
Reports to: Commissioner-General
Responsible for: All Staff in the HRM Department
Job Purpose
- In liaison with the Board and Management, to formulate strategic HR policies that are in alignment with NRA’s strategic business plan and to provide effective Leadership for a robust HR Department whose responsibility is to select, utilize, train, develop and retain the Human Capital in the right quality and quantity to drive the HR plan.
Principal Responsibilities
- Ensuring the efficient delivery of all HR functions performed by the four sections that make up the HRM Department;
- To continuously evaluate and assess staffing levels, placement, and effective utilization of staff throughout the Authority;
- Evaluating staff policies in liaison with line managers and reviewing them in line with best practice that will raise the Authority’s competitiveness to contribute to organizational effectiveness;
- To have an effective and updated staff policies in place that would guide employee’s behaviour and performance management;
- To continuously work on strategies to motivate staff and put resources at their disposal that will ensure job satisfaction, training and development and staff retention;
- Setting standards for staff performance evaluation, staff development, discipline and having effective policies in place for consistent and effective implementation by Line Managers;
- Aiming at a highly motivated workforce by ensuring conducive working environment and strategies to keep Line Managers and staff fully engaged and committed to the vision and mission of the NRA;
- To work collaboratively with all Heads of department/unit to ensure effective implementation of policies and creating a channel for suggestions and dialogue on improving staff performance leading to a high performing institution;
- To provide guidance to the Chief Executive on HR matters that would ensure consistent application of policies throughout the Authority;
- To raise the level of awareness of staff about vision and mission of the Authority by continuously underscoring the core values of NRA as well as ensuring that all new employees go through INDUCTION training;
- To maintain discipline and decorum at all times and on all levels by improving the corporate image of the Authority;
Qualification:
- A minimum of a masters degree from a recognized institution of higher learning in the field of Human Resource Management, Public Administration, Business Administration of Similar discipline, as well as a post graduate professional qualification in any of the relevant HR functions.
-Professional membership status will be an added advantage.
Experience
- A minimum of five (5) years of managerial at comparable level in a large organisation with demonstrable knowledge of the following:
- Human Resource Management functions
- Human Resource Computer packages
- Records Management
Key Competencies
- Ability to work as part of a team by providing effective leadership in a change management.
- To be a role model and stand out as an embodiment of the core values of INTEGRITY, TRUST, COMMITMENT, and DISCIPLINE;
- Ability to work collaboratively with Management in the formulation and implementation of staff policies;
- Ability to plan, organise and monitor the goals and objectives of the department;
- Ability to provide professional training and guidance to staff for effective work performance;
- Ability to identify and manage risks accordingly;
- Ability to communicate effectively both orally and in writing;
- Excellent P. R skills and strategies to motivate train and develop staff for the retention of good staff that would contribute to a high performing Institution and highly engaged workforce.
Nationality
Candidates must be a Sierra Leonean

Remuneration and Benefits; Attractive
Closing Date -17th August, 2018.
Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street
Freetown
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4. Job Title: Assistant Director HRM
Reports to: Director, Human Resources
Responsible for: All Staff in the 4 divisions that make up the HRM Department
Job Purpose
To provide strong support to the Director in the running of the Human
Resource Department and to be knowledgeable in all areas of work in the
department and be able to provide leadership in the absence of the
Director
Principal Responsibilities
- To provide strategic leadership by guiding and directing the HR activities performed by the Managers in the HR Sections.
- To ensure timely and efficient delivery of work done by managers in the department.
- To assist the Director with the planning and execution of core HR activities e.g The HR Plan, The Budget, the Training Plan, Manpower and Succession Plan, Staff Appraisal.
- To work collaboratively with the DHR and establish effective communication strategies to keep staff fully informed and engaged. (staff meetings, staff training).
- To liaise with other Heads of Department/Unit Heads to ensure effective delivery of HR policies and to manage potential problems.
- Perform any other duties that may be assigned by the DHRM.
Qualification:
- A minimum of a masters degree from a recognized institution of higher learning in the field of Human Resource Management, Public Administration, Social Science or Similar discipline.
- Post graduate professional qualification in HR Management or related discipline.
Experience
- A minimum of three (3) years of management experience in HR at similar level in a large organisation with demonstrable knowledge in all aspects of HR functions:
Competencies
- Ability to demonstrate commitment and interest in the job and be a role model for others to emulate.
- A team leader to willingly provide support to both the Head of department as well as staff under his responsibility.
- To be proactive and come up with innovations and strategies to make HR policies effective and functional
- To provide training and guidance to staff in the department for thorough understanding of the Rules, Regulations, Policies.
- Ability to plan and develop HR policies to keep pace with the business plan of the Authority.
- To be results-oriented and set high performance standards.
- Ability to enforce discipline and be a change agent in rebranding the corporate image of the Authority.
Nationality
Candidates must be a Sierra Leonean
Remuneration and Benefits; Attractive
Closing Date - 17th August, 2018.
Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street
Freetown
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5. Job Title: (a) Director Administration (Administration Department)
Ref: (DA1)
Classified Grade: Management
Reports to: Commissioner-General
Responsible for: All staff in the Administration Department
Job: Purpose:
- The Director Administration will work with the Commissioner-General and Management to advice and deliver all administrative functions relating to the maintenance of all equipment and machinery, provide logistical support to all areas including Stores, Transport and Estate Management throughout the Authority
Key Responsibilities:
- Provide appropriate advice on all matters relating to the administrative functions of the Authority in the areas Estate Management, Maintenance Engineering, Logistics and Stores Management
- Advice on all developmental and expansion projects of the Authority in line with changes that may occur during the rolling-out of the modernization programme.
- To pursue and implement plans for the acquisition of an NRA House and other infrastructural development
- Management of existing NRA’s accommodation including liaison with owners of properties.
- Maintenance of all Authority machinery, equipment and assets
- Transportation, fuel and logistics management
- Stores management
- Develop appropriate policies from time to time to ensure proper utilization and effec tive functioning of the administrative matters of the Authority.
- Develop and manage effective Security Services for the Authority
- Any other duty as may be assigned by the Commissioner-General
Qualification and Experience:
- Minimum if a masters degree in Administration or similar discipline with bias in Main tenance Engineering.
- A minimum of five (5) years of managerial experience at comparable level in a large organisation with demonstrable knowledge of the following:
Maintenance Engineering
Assets Management
General Administration

Material Resource Management
Estate Management
Competency Requirements:
· Ability to manage projects for efficient and timely delivery of project plans
· Negotiation and Management skills
· Should be able to cope with complex tasks in a pressured environment
· Excellent interpersonal and communication skills
· Must be able to take initiative
· Proficiency in computer software such as Microsoft Work, Excel and Power Point.
Nationality
Candidates must be a Sierra Leonean
Remuneration and Benefits; Attractive
Closing Date - 17th August, 2018.

Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street, Freetown.
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6. Job Title: (b) Assistant Director Administration (Administration Department)
Ref: (AD/A2)
Classified Grade: Management
Reports to: Director Administration
supervises: Managers in the various Sections of the Admin Department
Job: Purpose:
- Provide administrative support to the Director
- Monitor and evaluate tenancy agreements and check on return on investment
- Assist with development, documentation and administration of policies
- Supervise the functions in the Maintenance, Logistics, Stores, Estates Unit and the Transport Division
- Assist in managing the Authority’s assets through a computerized ad organized asset management system.
Key Responsibilities:
- Provide appropriate advice on all matters relating to the administrative functions of the Authority in the areas Estate Management, Maintenance Engineering, Logistics and Stores Management
- Advice on all developmental and expansion projects of the Authority in line with changes that may occur during the rolling-out of the modernization programme.
- To pursue and implement plans for the acquisition of an NRA House and other infrastructural development
- Management of existing NRA’s accommodation including liaison with owners of properties.
- Maintenance of all Authority machinery, equipment and assets
- Transportation, fuel and logistics management
- Stores management
- Develop appropriate policies from time to time to ensure proper utilization and effec tive functioning of the administrative matters of the Authority.
- Develop and manage effective Security Services for the Authority
- Any other duty as may be assigned by the Commissioner-General.
Qualification and Experience:
- Minimum if a masters degree or its equivalent from a recognized institute or higher learning in the field of Public Administration or similar discipline
- A minimum of three (3) years of managerial experience at comparable level in a large organisation with a significant experience in Logistics Management Administration Strategies.
- Management of material resources
- Analytical skills and ability to manage critical issues under pressure.
Competency Requirements:
· Ability to develop and execute goals and objectives
· Ability to plan, organize and monitor work
· Ability to manage change and to take decision that reinforce new ways of thinking
· Ability to communicate effectively both oraly and writing
· Ability to motivate staff
· Ability to demonstrate leadership and set standards
· Reasonable knowledge and hands-on experience in the use of computer application
· Ability to manage risks appropriately
Nationality
Candidates must be a Sierra Leonean
Remuneration and Benefits; Attractive
Closing Date - 17th August, 2018.
Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street, Freetown.
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7. Job Title: Director Legal and Corporate Affairs
Report to: Commissioner General
Responsible for: All staff in the Legal and Corporate Affairs Department
Key Tasks/Responsibilities:
The Director will be responsible for the day to day management of all units in legal and corporate affairs department;
· Responsible for organizing and administering the day to day affairs of the Department;
· Arranging the business of the Board including meetings and maintaining proper records of such meetings;
· To record the proceedings of meetings and ensure the security of such recorded documents;
· To safe keep and secure the seal of the Authority;
· To witness and sign all contracts, agreements and MoU of the Authority;
· To supervise and control Officers in his/her department; and
· Perform any function that may be assigned to him/her from time to time by the Commis sioner-General.
Qualification and Experience:
- Barrister and Solicitor of the Courts of Sierra Leone
- Post graduate degree
- With minimum of 5 years experience
- Experience in Board Secretarial matters
- Experience in working in revenue related fields
Skills/Competencies
- Ability to manage human and financial resources;
- Demonstrated a high degree of professional, administrative competencies;
- Evidence of analytical skills and ability to manage critical issues under pressure;
- High ethical standard and integrity;
- Knowledge and hands-on experience in the use of computer application packages such as Ms. Word, Excel and Access;
- Effective communication skills
- High team spirit
Nationality
Candidates must be a Sierra Leonean
Remuneration and Benefits; Attractive
Closing Date-17th August, 2018.

Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street
Freetown
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8. Job Title: Assistant Director Legal Corporate Services
Report to: Director Legal Corporate Services
Responsible for: All staff in the Corporate Services Department
Key Tasks/Responsibilities:
· The Director shall be assisted by the Deputy Director
· He/she shall assist the Director with the day-to-day management of all units under the department
· He/she shall assist the Director in arranging the business of the Board including meetings and maintaining proper records of such meetings.
· To assist in recording the proceedings of meetings and ensure the security of such recorded documents.
· To witness the signing of all contracts, agreements and MoU of the Authority in the absence of the Director
· Assist in supervising and controlling of Officers in his/her department
· To perform any function that may be assigned to him/her from time to time by the Director, Corporate Service
Qualification and Experience:
- Barrister and Solicitor of the Courts of Sierra Leone
- With minimum of 3 years experience
- Experience in Board Secretarial matters
- Experience in working in revenue related fields
Skills/Competencies
- Ability to manage human and financial resources;
- Demonstrated a high degree of professional, administrative competencies;
- Evidence of analytical skills and ability to manage critical issues under pressure;
- High ethical standard and integrity;
- Knowledge and hands-on experience in the use of computer application packages such as Ms. Word, Excel and Access;
- Effective communication skills
- High team spirit
Nationality
Candidates must be a Sierra Leonean
Remuneration and Benefits; Attractive
Closing Date-17th August, 2018.

Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street
Freetown
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9. Job Description for Deputy Commissioner, Domestic Taxes Department
Report to: Commissioner, Domestic Taxes Department
Job Role: To plan, develop and co-ordinate appropriate programs for the effective implementation of the Domestic Taxes Department policies and programs including oversight of the development of the performance management standards and targets for the assessment, collection, enforcement and accounting for domestic revenue and making such reports as required in line with the departmental business plan and the National Revenue Authority (NRA) Policies.
Key Result Areas
- Initiate and develop appropriate plans for the execution of the departmental policies, programs and projects for evolving procedures, performance standards and targets for uniform application across the Department in order to ensure consistency, effi ciency and fairness in the administration of the tax laws.
- Design a program for the effective monitoring and evaluation of performance both a policy and operational levels of the Department.
- Provide managerial and technical support to the Commissioner in the effective man agement of the Department including provision of appropriate advice on matters of tax policy and administration.
- Coordinate with other Departments of the NRA to ensure that departmental priorities are consistent with overall NRA goals and are well understood by all.
- Promote the development of teamwork and effective vertical and horizontal communi cation within the department and across NRA.
- Develop, implement and oversee a program that ensures regular consultation with and feedback from operational functions as well as other stakeholders to provide informa tion and seek reactions in order to address critical challenges.
- Provide technical guidance to the Commissioner on the departmental human requirements
- Manage and monitor as necessary the resources needed to support delivery of depart mental plans, in line with the available budget and appropriately advise the Commis sioner of any anticipated issues with delivery against the plan as a result of budget shortfalls.
- Implement and manage a program that supports a high standard of ethics and integrity in the department and ensure all NRA values especially integrity are embraced by all departmental staff
- Perform any other related duties as shall be assigned by Management from time to time.
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10. Job Title: Commissioner, Non Tax Revenue Department
Report To: Commissioner-General
Responsibilities/Duties:
Job Purpose:
To provide leadership, coordination and control of the NTR Department which is tasked with maximizing the collection of Non Tax Revenues in the form of License Fees, Service Fees, Royalties etc. generated by government Ministries, Departments and Agencies (MDAs). To provide recommendations to the Commissioner-General, NRA, to enhance the maximization of Non Tax Revenue collections in the MDAs.
Core Functions:
1. The Commissioner is charged with the responsibility of running the day-to-day admin istration of the Non Tax Revenue Department.
2. He supervises and holds discussions with Heads of MDAs to design and print all NTR value documents including licenses, fee receipts certificate etc. ensure fund are available for NTR Automation program.
3. Monitors the collection of Non tax Revenue from the MDAs especially off budget revenues and provide monthly report for the attention of the Commissioner-General.
4. Assist staff of NTR with technical expertise through tracking and mentoring to per form effectively and professionally and achieve their revenue targets.
5. Reviews NTR legislation, regulations, fees, schedules with a view to making recom mendations for policy changes to the Commissioner-General.
6. Prepares the annual NTR work plans and budget or part of the NRA budget cycle. Provide advice to the Commissioner-General on deployment of NTR personnel, other assets according to NRA regulations.
7. Identifies staff training and capacity building and be responsible for staff discipline and integrity.
8. Ensures that staff performs their duties in accordance with approved standards and procedures and are appraised.
9. Provides leadership in making Non Tax Revenue a modern revenue agency of the NRA through implementation of the NTR Modernization plan.
10. Prepare operational report, strategic planning and relate with Heads of MDAs
11. Performs any other functions as assigned by the Commissioner-General may require.
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11. Job Title: Deputy Commissioner, Non Tax Revenue Department
Report To: Commissioner, NTR
Core Functions:
1. The Deputy Commissioner shall assist the Commissioner with the day-to-day admin istration of the Non Tax Revenue Department.
2. He shall assist the Commissioner in supervising all units of the NTRD
3. Monitors the collection of Non tax Revenue from the MDAs.
4. Assist staff of NTR with technical expertise through tracking and mentoring to per form effectively and professionally and achieve their revenue targets.
5. Assist the Commissioner in the preparation of NTR annual work plans.
6. Ensures that staff performs their duties in accordance with approved standards and procedures and are appraised.
7. Assist the Commissioner in providing leadership in making Non Tax Revenue a mod ern revenue agency of the NRA through implementation of the NTR Modernization plan.
8. Prepare operational report, strategic planning and relate with Heads of MDAs
9. Performs any other functions as assigned by the Commissioner, NTR
Skills/Competencies
- Ability to manage human and financial resources;
- Demonstrated a high degree of professional, administrative competencies;
- Evidence of analytical skills and ability to manage critical issues under pressure;
- High ethical standard and integrity;
- Knowledge and hands-on experience in the use of computer application packages such as Ms. Word, Excel and Access;
- Effective communication skills
- High team spirit

Education/Experience
A minimum of a Masters Degree in Accounting, Economics, Public Finance or related field of study, with at least eight (8) years working experience in Public Finance Management in a Customs environment.
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12. DESIGNATION: Deputy Commissioner
REPORT TO: Commissioner, Customs Service Department
Responsible For: All Staff in the Customs Service Department
Key Tasks/Responsibilities:
· Reports to the Commissioner of Customs and Excise on customs operations and policy implementation
· Keeps the customs management posted of progress in revenue collection and other related work
· Enforce all laws and regulations relating to import, export and excise
· Discharge certain statutory functions bestowed on him under the customs statute Monitor and provide management assistance to staff of support departments attached to CED
· Monitor progress on the implementation of reforms under the modernization project.
· Monitor progress on the implementation of best practical from the WCO, WTO and other international organizations
· Perform any other function assigned to him/her by the Commissioner-General

Skills/Competencies
- Ability to manage human and financial resources;
- Demonstrated a high degree of professional, administrative competencies;
- Evidence of analytical skills and ability to manage critical issues under pressure;
- High ethical standard and integrity;
- Knowledge and hands-on experience in the use of computer application packages such as Ms. Word, Excel and Access;
- Effective communication skills
- High team spirit

Education/Experience
A minimum of a Masters Degree in Accounting, Economics, Public Finance or related field of study, with at least five (5) years working experience in Public Finance Management in a Customs environment.
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13. DESIGNATION: Assistant Commissioner, Operations
REPORT TO: Commissioner, Customs Service Department
Responsible For: All Staff in the Customs Service Department below the rank
of Assistant Commissioner

Key Tasks/Responsibilities:
· Report to the Commissioner of Customs Services on customs operations and policy implementation
· Design operational and policy guidelines for all staff in operation within the department
· Monitor the implementation of the operational and policy guidelines and ensure com pliance by staff
· Provide management support to staff with a view to facilitate their work during operations
· Provide technical advice to issues relating to procedures, legislation and policies
· Prepare weekly, monthly report on the general operations of the department for the attention of the Commissioner of Customs
· Perform any other function assigned to him/her by the Commissioner of Customs

Skills/Competencies
- Demonstrate a high degree of professional, administrative competencies;
- Ability to manage human and financial resources;
- Proven knowledge in revenue collection
- Ability and skills to deal with difficult taxpayers
- Evidence of analytical skills and ability to manage critical issues under pressure;
- High ethical standard and integrity;
- Knowledge and hands-on experience in the use of computer application packages such as Ms. Word, Excel and Access;
- Effective communication skills
- High team spirit

Education/Experience
A minimum of a Masters Degree in Accounting, Economics, Public Finance or related field of study, with at least eight (8) years working experience in Public Finance Management in a Customs environment.
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14. DESIGNATION: Assistant Commissioner, Anti Smuggling Unit
REPORT TO: Commissioner, Customs Service Department
Responsible For: All Staff in the Customs Service Department below the rank
of Assistant Commissioner

Key Tasks/Responsibilities:
· Report to the Commissioner -General on anti-smuggling surveillance and intelligence operations and policy implementation
· Design operational and policy guidelines for all staff of the unit
· Monitor the implementation of the operational and policy guidelines and ensure com pliance by staff
· Provide management support to staff with a view to facilitate their work during operations
· Provide technical advice to issues relating to procedures, legislation and policies
· Set performance indicators/targets for the manager, supervisor and staff of the various units against deadlines
· Prepare weekly, monthly report on the general operations of the department for the attention of the Commissioner of Customs
· Perform any other function assigned to him/her by the Commissioner- General

Skills/Competencies
- Demonstrate a high degree of professional, administrative competencies;
- Ability to manage human and financial resources;
- Proven knowledge in revenue collection
- Ability and skills to deal with difficult taxpayers
- Evidence of analytical skills and ability to manage critical issues under pressure;
- High ethical standard and integrity;
- Knowledge and hands-on experience in the use of computer application packages such as Ms. Word, Excel and Access;
- Effective communication skills
- High team spirit
Education/Experience
A minimum of a Bachelors Degree in Accounting, Economics, Public Finance or related field of study, with at least six (6) years working experience in Public Finance Management in a Customs environment. Advance degree is an added advantage
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15. Job Title Helpdesk Specialist
Rank Assistant Director
Report to Director ICT
Responsibilities Ensures all ICT problems are documented and channelled to the appropriate support team for resolution. Ensures all problems are resolved in accordance with established procedures. Manages ICT support functions. Analyses records and service level information to identify potential improvements in the provision of service and to plan future requirements. Identifies operational resources to meet service levels.
Duties
· Contribute to the formulation of NRA ICT strategies and policies through advisory services to the ICT Director.
· Collaborate with colleagues to identify the need, determine cost and plan all ICT support services,
· Assist the ICT Director in setting goals, targets and performance standards for ICT operational support, and recommend tools for monitoring, evaluation and auditing.
· Monitor and supervise all aspects of ICT operations to ensure compliance with ICT strategies, NRA rules, regulations, policies, and standards of accountability, ethics and integrity and achievement of results.
· Monitor support services to ensure optimum client service and satisfaction, including liaising with all Stakeholders (internal and external) for required support.
· At the request of the ICT Director participate in any of the NRA’s meetings to ensure the organization’s position, interests and priorities are fully considered.
· Act as focal point for any ICT Support Services.
· Constantly monitor and analyze the operating environment to identify potential risks and take action/refer critical issues for intervention to ensure delivery of results.
· Closely liaise with the Technicians and Helpdesk officers to troubleshoot any issues that might cause interruption in the support services management.
· Foster a positive work environment, respectful of both men and women, and ensure that the highest standards of conduct are observed.
· In close collaboration with all ICT staff, support maintenance of a secure and reliable ICT environment.
· Identify opportunities for leveraging the use of IT to enhance business operations and efficiency and to facilitate knowledge management, and information sharing.
· Identify frequent support requests, training needs and related risks and recommend remedial and mitigation actions
· Contribute to the development and introduction of innovation to ensure that NRA is continually incorporating best practice approaches in ICT support services.
· Contribute to the dissemination and sharing of best practices and lessons learned for corporate development planning and knowledge building.
COMPETENCIES
· Ability to build effective working relationships with clients and to achieve results in a responsible and collaborative manner.
· Ability to communicate ideas and concept clearly and convincingly.
· Ability to go beyond established procedures and models and to manage complex situations to resolve issues and deliver results.
RECRUITMENT QUALIFICATIONS
A Master’s degree with a minimum of five years working experience in a relevant field or Bachelor’s Degree with a minimum of seven years working experience in a relevant field
· Experience in ICT service deliver, ICT system administration or related experience.
· A minimum of 3 years of leadership experience, including a proven track record managing staff and operational systems.
Nationality
Candidates must be a Sierra Leonean
Remuneration and Benefits; Attractive
Closing Date-17th August, 2018.
Please send your application, attaching CV and copies of all relevant certificates to:
The Chairman, Board of Directors
National Revenue Authority
7 Bathurst Street
Freetown
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1. The Assistant Director (Monitoring and Planning)

Report to: Director
Supervise–directly, all staff below the rank of Assistant Director in the Planning and Monitoring Unit at the MRP Department.